Who You Are

You are a self-motivated, detail-oriented, team player. You love systems, policies, and procedures - LOVE THEM. You like spreadsheets and Google Drive. Quickbooks and and budgets. Problem solving and rolling up your sleeves. You unabashedly put the ADMIN in Arts Administrator - because you know that clear numbers, filed tax forms, and good project management make great theatre happen. In fact, you don’t mind saying that strong operations are an art in themselves. You communicate well. You get that theatre is a team sport - especially when the team is small.

POSITION OVERVIEW

The Operations Manager is responsible for the overall operational, financial, and administrative management of the theatre company and reports to the Managing Artistic Director. The Operations Manager ensures the organization’s fiscal sustainability and financial integrity. This role oversees day-to-day operations, financial stewardship, producing, IT systems, box office, and tax filings. The Operations Manager works closely with the bookkeeper/accountant and keeps the Board, the Managing Artistic Director, and the Development and Community Engagement Manager informed and updated on Pacific Theatre’s overall fiscal position. As Operations Manager, this person understands and respects Pacific Theatre’s unique mandate and works with financial and relational integrity.

Not sure that you have EVERYTHING we’re looking for but still interested? Reach out. We’re more interested in great people who can grow than in fancy bullet points.

Competencies

* Significant experience with budgets, finances, and forecasting
* Knowing your way around a Google Drive
* Strong IT fluency
* Excellent communication skills
* Familiarity with Quickbooks - preferred
* Experience with Equity, DOT, ADC Contracting - ideal
* Experience with Box Office Management- an asset
* Knowing your way around CADAC - amazing
* Having a valid license and access to a car - would be great

What You Would Actually Do

Financial Management & Fund Development

* Develop, manage, and monitor the annual operating and project budgets
* Oversee all financial operations, and work with PT’s bookkeeper/ accountant to facilitate cash flow, payroll, reconciliations, and audit processes
* Produce regular financial reports and forecasts for leadership and the Board
* Ensure compliance with all regulatory and statutory requirements, and assist bookkeeper/accountant with tax filings
* Work with the Managing Artistic Director and Development and Community Engagement Manager to support fundraising strategies, including grant writing and reporting

Operations & Administration

* Oversee the day-to-day operations of the organization, ensuring effective systems and procedures
* Ensure compliance with legal, regulatory, health and safety, and insurance requirements
* Manage organizational infrastructure, including IT systems, databases, venue/vendor relationships
* Build the season in our ticketing software, Audience View
* Monitor the Pacific Theatre phone line, ticket emails, and website communication
* Coordinate and Oversee Volunteer Box Office Staff

Production & Program Support

* Oversee production budgets, ensuring alignment with capacity
* Negotiate and manage contracts, including artists, venues, unions, and partners
* Support scheduling, logistics, and operational needs of productions/festivals
* Helping to ensure safe, respectful, and inclusive working environments


Full Info on Website!